Shipping Policy

Shipping Policy

Thank you for shopping with us! We want to ensure that your experience with our products is as smooth and enjoyable as possible. Please review our shipping policy below:

Processing Time:

• Orders are typically processed and shipped within 1-2 business days of receiving your order.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Rates:

• We offer several shipping options to accommodate your needs, including standard shipping, expedited shipping, and international shipping.
• Shipping rates are calculated based on the weight of your order and the shipping destination.
• Free shipping is available for orders over $100.

Delivery Times:

• Delivery times vary depending on the shipping method selected and the destination.
• Standard shipping within the contiguous United States typically takes 3-7 business days.
• Expedited shipping options are available for faster delivery.
• International shipping delivery times may vary depending on customs processing and local postal services.

Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with tracking information.
• You can track the status of your order by logging into your account on our website or using the tracking number provided in the confirmation email. 

Shipping Restrictions:

• We currently only ship to addresses within the United States and select international destinations.
• We are unable to ship to P.O. boxes or APO/FPO addresses at this time.

Shipping Damage or Lost Packages:

• Zahara Tresses is not responsible for lost or stolen packages after delivery confirmation.
• We will make every effort to assist you in resolving the issue with the shipping carrier and provide support in securing a replacement order or store credit. 

Customer Support:

• If you have any questions or concerns regarding your order or our shipping policy, please don’t hesitate to contact info@zaharatresses.com.
• We are here to assist you and ensure that your shopping experience with us is exceptional.